The hospitality sector has always had issues with staffing, with high turnover, people not turning up for shifts and covering unsociable hours, to name a few.
There is a more and more focus on providing what is wanted: development opportunities and flexibility. It is not always (all) about the money…
This is not a new topic of discussion and many organisations have come up with great methods to recruit team members, retain them, keep them motivated and train to high standards. These are models that should be shared and observed, to see how your own organisations can benefit.
Here are some examples:
Author: Written by ShelleyHolmes Accountancy