Three industry features that caught our attention…

With so many constant changes and innovations within the hospitality industry, there is still a host of opportunities to stand out, differentiate and grow. Following the industry news and announcements highlights this and below are just a few of the stories and news items that have caught our attention for different reasons over the last month, and we would like to share them with you:

A Cardiff city centre hotel has raised almost £3,000 to help the city’s homeless by charging guests £1 to store their luggage after check-out.

https://www.hospitalityandcateringnews.com/2018/08/hotels-left-luggage-bags-2-8k-cardiff-homeless/

UK HOSPITALITY SECTOR COULD BE WORTH £100 BILLION BY THE END OF 2018, DESPITE CLOSURES AND STAFF SHORTAGES

https://www.thedrinksbusiness.com/2018/06/uk-hospitality-sector-could-be-worth-100-billion-by-the-end-of-2018-despite-closures-and-staff-shortages/

The Fab Four: four key tech areas shaping how restaurants are run

HTTPS://WWW.BIGHOSPITALITY.CO.UK/ARTICLE/2018/08/31/THE-FAB-FOUR-FOUR-KEY-TECH-AREAS-SHAPING-HOW-RESTAURANTS-ARE-RUN 

Author: Written by ShelleyHolmes Accountancy

Find out more about our dedicated services for the hospitality industry >

A Piece of Cake! Client Insight

Send Cake! sends personal messages to your friends and loved ones all over the UK through awesome cake-filled gift boxes in the form of home made, delicious cakes.

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The Need: Accountancy software and support to manage new business
The Solution: Quickbooks Online and training

“As a small, new business owner, I came to ShelleyHolmes Accountancy with pretty much zero knowledge. Not only have they helped me immensely with all things accounting, but they have also pointed me towards potential new clients; given
me advice about processes and systems to increase efficiency; and provided me with all manner of business support and development.

Without a doubt, they are helping to grow my business. I would not falter to recommend them.”

Martha Williams, Owner of Send Cake

Check out the delicious Send Cake! website: www.send-cake.com

Find out more about our QuickBooks Package: Quintessentially QuickBooks

Author: Written by ShelleyHolmes Accountancy

Find out more about our dedicated services for the hospitality industry >

 

Quintessentially great and X marks the spot

Two of the most popular accountancy software packages, QuickBooks and Xero, are widely used across the hospitality industry for their effectiveness at delivering the reports and financial info needed with ease, and managing accounts effectively.

But when your not a trained accountant, there are always questions that need answering and guidance on how to get the most out of these platforms to help you operate more effectively. So we at ShelleyHolmes Accountancy have listened and now have the answers:

Quintessentially QuickBooks and XeroX

We have launched two new accountancy packages that will provide you with:

  • the essential tools to manage your business finances
  • one-to-one training sessions with a expert coach from ShelleyHolmes
  • forum membership to exclusive online QuickBooks/Xero groups
  • dedicated newsletters with tips, offers and software updates

All this for a low monthly fee:
Quintessential QuickBooks only £30 a month
XeroX only £49 a month

Find out more:

Quintessentially QuickBooks

XeroX

Author: Written by ShelleyHolmes Accountancy

Find out more about our dedicated services for the hospitality industry >

Prices are based on a minimum 12-month contract and exclude VAT

TVs in your hotel, B&B, Lodgings? Are you covered?

There are proposed changes to the copyright licencing of TVs used in hospitality for public viewing. This could effect you if you have TVs in your commercial guest rooms.

Read and have your say with the British Hospitality Associations survey: MPLC – new proposed copyright tariff for TVs in hotel bedrooms >

Author: Written by ShelleyHolmes Accountancy

Find out more about our dedicated services for the hospitality industry >

Overcoming Recruitment Issues

The hospitality sector has always had issues with staffing, with high turnover, people not turning up for shifts and covering unsociable hours, to name a few.

There is a more and more focus on providing what is wanted: development opportunities and flexibility. It is not always (all) about the money…

This is not a new topic of discussion and many organisations have come up with great methods to recruit team members, retain them, keep them motivated and train to high standards. These are models that should be shared and observed, to see how your own organisations can benefit.

Here are some examples:

Clink Charity and The Clink Prison Program >

Charlestowne Hotels >

The Australian HR Institute covers this topic >

The Caterer covers this topic >

Author: Written by ShelleyHolmes Accountancy

Find out more about our dedicated services for the hospitality industry >

 

Your plastic footprint

Our plastic legacy will take decades to biodegrade and David Attenborough has shone a light on this issue, which has led to a lot of noise about how people and organisations are using and disposing of plastics.

In a world where ‘disposable’ has been convenient, many organisations are now taking a hard look at how they operate and how they can make changes.  So how do you fayre?

Greenpeace have a plastic footprint calculator – how does your organisation rate?

Calculate your plastic footprint:

The hospitality industry have been highly visible in their positive measures and steps to reduce their plastic waste and plastic usage. Now the government are pushing through a law to ban plastic straws, stirrers and cotton buds as part of their bid to significantly reduce plastic waste  (some believe as soon as November 2018).

10th May sees UK Hospitality hosting ‘Unpack the Future of Hospitality’, focusing on reducing plastic waste in the hospitality sector (what has been done, what more could be done). To register (and find out more) visit:

www.unpackthefuture.co.uk

Author: Written by ShelleyHolmes Accountancy

Find out more about our dedicated services for the hospitality industry >

 

Tech or not?

So many ways to look at technology within the hospitality sector, from systems to social marketing, rankings to finances, and everything else too! So why is it still not embraced fully to increase efficiency and exposure?

Costs? Technology investments are significant lines on the P&L, but without investment your may be holding back your business. Technology costs ultimately reduce costs, through increased efficiencies and enhancing the customer experience.

Remember, technology is not just there to help you… it helps your customers. Think contactless payment, online bookings, etc. Customers’ time is precious, so helping them save time will ultimately help you.

And don’t forget all that wonderful information about buying and booking habits you can capture through technology, to enhance your marketing strategies.

Hostech 2018 stated that “The hospitality sector remains behind the majority of UK consumer-facing industries when it comes to embracing and harnessing technology. It must catch up quick, especially if it wants to secure a new generation of consumers, take advantage of the huge opportunities to improve efficiency at a time of cost pressures and stay on top of security issues posed by cyber hacking and GDPR.” (source: https://www.hostech.co.uk/)

Technology for technology sake is not the answer, but technology for the sake of your business development and customer draw is an answer. Innovation, staying ahead of the competition, embracing what your customers’ want… technology has an answer.

Author: Written by ShelleyHolmes Accountancy

Find out more about our dedicated services for the hospitality industry >